tabet's Privacy Policy — Your Data, Your Rights

tabet is a trusted online gaming and betting platform committed to providing safe, transparent, and responsible services to users in Bangladesh. This Privacy Policy ("Policy") explains how tabet collects, processes, stores, and protects your personal information when you use our website, mobile platform, and related services.

By creating an account on our platform, using our services, or contacting us, you are considered to have agreed to the terms of this Privacy Policy. You are therefore encouraged to read this policy carefully, and to contact our support team if you have any questions.

tabet believes that you should have full control over your personal information. To that end, we operate our services while maintaining the highest standards of data protection.

tabet collects only the information necessary for the proper operation of our services. Collecting unnecessary information is against our policy.

A. Information You Provide Directly

When you open an account at tabet, log in, or contact us, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment information — bKash, Nagad, Rocket, or Upay number (full numbers are never stored)
• National ID card or passport details for identity verification

B. Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device information
• Browser type and operating system
• Session data, login times, and platform usage history
• Usage data collected through cookies and similar technologies
• Transaction history — deposits, withdrawals, and betting records

C. Information Received from Third Parties

In some cases, information may be received from third-party verification services for the purpose of identity verification or fraud prevention. The use of such information is always governed by this policy.

tabet uses your personal information only for lawful and specific purposes. The main purposes for which we use your information are described below:

Service Operation & Improvement

• Creating and managing accounts and granting access to the platform
• Accepting deposits, processing withdrawals, and verifying transactions
• Providing gaming services and improving the personal experience
• Identifying and resolving technical issues

Security & Protection

• Protecting accounts and preventing unauthorized access
• Preventing fraud, money laundering, and illegal activities
• Age verification — ensuring services are available only to those aged 21 and above
• Complying with responsible gaming policies and protecting users

Contact & Support

• Providing customer support services and resolving complaints
• Sending important service-related notices and updates
• Informing you of changes to this Privacy Policy or the Terms of Service

tabet treats the security of your information as its highest priority. We keep your information protected using industry-leading technologies and practices.

Technical Security Measures

• SSL/TLS Encryption: All data transmitted on our platform is fully protected through SSL encryption.
• Password Hashing: Your password is never stored directly — it is hashed using advanced cryptographic methods.
• Firewall & Intrusion Detection: Round-the-clock security monitoring systems are active at all times.
• Two-Factor Authentication: The option to add an extra layer of security to your account is available.
• Regular Security Audits: Regular tests are conducted to identify security vulnerabilities in the platform.

Administrative Security Measures

• Only authorized staff can access your personal information.
• All staff work under strict confidentiality agreements.
• Regular data protection training programs are conducted.

It should be noted, however, that the transmission of information over the internet is not entirely risk-free. While we are committed to ensuring maximum protection, no system can be guaranteed to be 100% secure. You are therefore advised to keep your account password confidential and to avoid logging in on unfamiliar devices.

tabet does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with trusted service providers for payment processing, identity verification, and technical infrastructure management. These partners receive only the information necessary for their specific tasks, and they are also bound by strict confidentiality agreements.

• bKash, Nagad, Rocket, and Upay for payment processing
• Game content providers (for verifying game fairness and integrity)
• Technology and cloud service providers (for managing secure servers)

Legal Obligations

Information may be shared with legal authorities in the following circumstances:

• In response to a court order or a lawful request from a government authority
• In investigations related to anti-money laundering (AML) and fraud prevention
• To protect the rights and safety of tabet or other users

Cookies and similar technologies are used on the tabet website. These are small data files stored in your browser that help us improve the quality of our services.

Cookies We Use

• Essential Cookies: Essential for the core functions of the platform. This includes maintaining login sessions and security verification. Disabling these may prevent the platform from working properly.
• Functionality Cookies: Used to remember your preferences and settings, improving the user experience.
• Analytics Cookies: Collect platform usage statistics to help improve service quality. Data remains anonymous.

Cookie Controls

You can control cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent some features of the platform from working properly.

tabet believes every user should have full control over their own information. Your rights are described below:

Right of Access & Correction

You can view the information stored in your profile at any time. If any information appears to be incorrect or incomplete, you can correct it through your account settings or notify our support team.

Right to Erasure

In certain circumstances, you may request the deletion of your information. However, immediate deletion may not be possible in cases involving legal obligations, ongoing investigations, or incomplete transactions.

Right to Object to Processing

You may object to the use of your information for marketing purposes. We will act on your request as soon as possible after receiving it.

Right to Data Portability

You may request a copy of the information we hold about you. We will provide the information in a structured format within a reasonable time.

tabet retains your information only for as long as it is needed to provide services or is legally required. The retention periods for different types of information are described below:

Account Information

All account information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period for the purposes of legal compliance and fraud prevention.

Transaction Information

Financial transaction records are retained for an extended period in accordance with anti-money laundering regulations. This information may be used for dispute resolution, meeting legal requirements, and security investigations.

Communication Records

Records of support-related communications are kept for a reasonable period for the purpose of improving service quality and for future reference.

After the defined period, information is securely deleted or anonymized so that you can no longer be identified.

tabet strictly prohibits minors from accessing the platform. Our services are for those aged 21 and above only.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect information from minors.
• If we become aware that information from a minor has been collected, it will be immediately deleted and the associated account will be closed.
• Parents are advised to regularly monitor their children's online activities.

If you find out that a minor is using our platform, please let us know at [email protected].

tabet reserves the right to update this privacy policy when necessary. If important changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice of the policy change will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

If you continue using the platform after the changes take effect, you will be considered to have accepted the updated policy. Therefore, when you receive a notification of changes, we recommend reading the new policy carefully.

If you have any questions, concerns, or requests about this privacy policy, our support team is always ready to assist you.

Contact Methods

• Live Chat: Connect with us directly via live chat on our platform 24/7 — support is available in both Bengali and English.
• Email: [email protected] — send us your detailed request.

Our support team works 24 hours a day, 7 days a week. Privacy-related requests are processed promptly.